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ETC Eos Upgrades Incompatible with Windows XP

Early in 2019, ETC (Electronic Theatre Controls) anticipates the release of the first Eos® family software version that will not be compatible with the Windows XP operating system. That OS will be 18 years old and ETC is having increasing difficulties compiling their software application for it. This change affects Eos Classic consoles, Eos RPUs, original RVIs and older-model Ion® Classic and Element™ consoles as well as Ion Classic RPUs. ETC will continue to release library updates and provide full support for these XP-based products following the change, but no new features will be added.

Console upgrade options

Ion® Classic and Element™ desks that currently run on XP can be upgraded to Windows 7 in order to continue to receive updates. Devices that use a dual DVI splitter must be evaluated by technical services to provide an upgrade cost, as there were several generations of metal work that must be considered to perform the upgrade. Unfortunately, there is no upgrade path for Eos Classic consoles, as drivers for the internal touchscreens are not available on Windows 7. 

Does this apply to your console? Vincent Lighting Systems is happy to help you find out about your upgrade options. Please contact us for a quote or more options.