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Support and Repair

The VLS Service Team provides on-site systems turn-on, troubleshooting, training, programming and repair, as well as retrofits and in-shop services.

Our factory-trained and certified technicians service lighting equipment and systems for most of the lighting equipment offered in the theatrical and stage lighting industry. Our repair services include — but are not limited to – retrofits, diagnosing, trouble-shooting, maintenance, bench repair and field repair. We maintain a large inventory of parts for quick turn-around.

Our technicians are Factory Certified for the following manufacturers:

  • ETC
  • Strand Lighting
  • Vari-Lite
  • Color Kinetics
  • Douglas Lighting
  • Leviton/NSI
  • Chroma Q
  • Interactive Technologies
  • High End Systems
  • Altman Lighting
  • Pathway Connectivity
  • Colortran
  • EDI
  • ElectroControls
  • Strong Lighting
  • Lycian
  • Martin
  • Ultratec FX
  • Rosco Labs
  • Apollo Design Technology

In addition, our team provides authorized Factory Warranty Service for:

  • ETC
  • Strand Lighting
  • Vari-Lite
  • Chroma Q

Services that our technicians routinely provide include:

  • System startup and training
  • Strand, ETC, Douglas Lighting, Philips Controls, and Leviton/NSI
  • Dimmer system repair, upgrades, and retrofits
  • Strand, ETC (Sensor Classic and Sensor Plus), Electro Controls (QD), EDI(Mark VII), Johnson Systems
  • Lighting console repair
  • Strand Lighting (Neo, Palette, 300/500, GSX, LBX, MX), ETC (Eos Family/Ion/Element, Congo/Congo Jr, Cobalt, Express, Expression, Obsession), Pathway (Cognito / Cognito 2, Choreo), High End (Hog), Chamsys
  • Fixture repair
  • Conventional, LED and automated fixture repair for Martin, Vari-Lite, High End, Elation, American DJ / ADJ, Chauvet, Altman, Strong, Lycian
  • System programming and service
  • Dimmer system, lighting console and fixture parts – ETC (Source 4, Source 4 Par), Strand Lighting (SL, LEKO), Selecon (Acclaim, Hui, Pacific), Altman (Shakespeare, 360Q, 65Q), Vari-Lite, High End, Martin, Strong Followspots, Lycian Followspots / SSR, lamp sockets, faders, shutters, stepper motors, ballast.
  • Strand Lighting (VisionNet, Palette, Premiere, Outlook/SWC, MicroControl), ETC (Paradigm, Unison, Mosaic), ColorKinetics (ColorPlay/iPlayer, Light System Manager, Pharos), Philips Lighting( Dynalite, ILS), Douglas Lighting (W2000, W3000/Diversa, MC6000), Interactive Technologies (Cue Server, Cue Server II CueTouch, SceneStation)

Don’t see your system or equipment listed? This is just a sampling. Contact us to see how we can help breathe new life into your lighting or rigging system.

Images from the installation

Thank you for all of your help in troubleshooting our lighting problems. Your knowledge, expertise and ability to translate it into 'English-for-non-lighting-techs' was very helpful.
—Richard H.—

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