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Support and Repair

The VLS Service Team provides on-site systems turn-on, troubleshooting, training, programming and repair, as well as retrofits and in-shop services.

Our factory-trained and certified technicians service lighting equipment and systems for most of the lighting equipment offered in the theatrical and stage lighting industry. Our repair services include — but are not limited to – retrofits, diagnosing, trouble-shooting, maintenance, bench repair and field repair. We maintain a large inventory of parts for quick turn-around.


Services that our technicians routinely provide include:

  • System startup and training
  • Dimmer system repair, upgrades, and retrofits
  • Lighting console repair
  • Fixture repair
  • System programming and service
  • Dimmer system, lighting console and fixture parts

Trouble With Your System?

Help Us Help You Diagnose the Issue.


Our technicians are Factory Certified for the following manufacturers:

  • ETC
  • Strand Lighting
  • Vari-Lite
  • Color Kinetics
  • Douglas Lighting
  • Leviton/NSI
  • Chroma Q
  • Interactive Technologies
  • High End Systems
  • Altman Lighting
  • Pathway Connectivity
  • Colortran
  • EDI
  • ElectroControls
  • Strong Lighting
  • Lycian
  • Martin
  • Ultratec FX
  • Rosco Labs
  • Apollo Design Technology

In addition, our team provides authorized Factory Warranty Service for:

  • ETC
  • Strand Lighting
  • Vari-Lite
  • Chroma Q

Specific Equipment Serviced:

Consoles

  • Strand: NEO, Palette, 300/500 Series, MX, GSX, LBX
  • ETC: Express, Expression, Obsession, EOS Family – Element, ION, EOS, Congo/Cobalt
  • Pathway: Cognito

Dimmer Racks


Don’t see your system or equipment listed? This is just a sampling. Contact us to see how we can help breathe new life into your lighting or rigging system.

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Images from the installation

Thank you for all of your help in troubleshooting our lighting problems. Your knowledge, expertise and ability to translate it into 'English-for-non-lighting-techs' was very helpful.
—Richard H.—

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